Payment Process

    All payments for services provided byShaadiVines.commust be completed directly on our website. We ensure a secure and straightforward payment process for your convenience.

    Refund Policy

    Refunds for Customized Invites: We offer a refund policy exclusively for customized wedding invites. If you need to request a refund for a customized invitation, you can do so within 24 hours of your payment. Please contact us within this timeframe to initiate the refund process.

    No Refunds for Downloaded Invites: Please note that for wedding invites created using our online tools onShaadiVines.comand subsequently downloaded, we cannot offer refunds. We encourage you to preview your invites thoroughly before finalizing and downloading them.

    Post-24-Hour Policy for Customized Invites: If you request a refund after 24 hours of making the payment for a customized invite, the refund amount will be calculated based on the extent of work already completed on your order. This ensures that you only pay for the services you have received.

    How to Request a Refund

    To request a refund for a customized invite, please contact our customer support team at 8800191621 or email us at query@shaadivines.com with your order details. Our team will guide you through the process and assist with any queries you may have.

    Our Commitment

    AtShaadiVines.com, we are committed to ensuring your satisfaction with our services. If you have any questions or concerns about our payment and refund policy, please don’t hesitate to get in touch with us using the contact details provided.